Terms of Service

Index AI · Shopify App · Last updated April 2025

1. Agreement

By installing Index AI, you agree to these Terms of Service. This is a legal agreement between you and BrandUp Factory GmbH. If you do not agree, do not install or use the app.

2. Service Description

Index AI provides AI-powered tools to improve your Shopify store's visibility in AI search engines and traditional SEO:

• Product data check for AI shopping channels
• Schema Markup (structured data)
• AI visibility measurement and fact check
• AI product texts, SEO titles and meta descriptions
• Image alt text generation
• FAQ and product Q&A (store-wide & per product)
• IndexNow integration for faster indexing
• AI traffic and revenue from Shopify orders

3. Pricing & Billing

Available plans billed monthly through Shopify:

Free — Basic features with limited daily usage
Starter €9.99/mo — Extended features and higher limits
Growth €19.99/mo — AI-powered generation tools and advanced features
Professional €49.99/mo — Full access including bulk operations and priority support

All paid plans are billed through Shopify and appear on your regular invoice. You may cancel anytime through your Shopify admin. Refunds follow Shopify's refund policy. Prices may change with 30 days' notice.

4. AI-Generated Content

No warranty — AI content is provided "as is" without guarantees of accuracy or completeness.
Your responsibility — Review and approve all generated content before publishing.
No liability — We are not liable for consequences arising from AI-generated content.

5. Third-Party Services

Index AI integrates with third-party services including OpenAI and Google APIs. Your use of these integrations is additionally subject to their respective terms. We are not responsible for the availability or changes to third-party services.

6. Your Obligations

You agree to:

• Provide accurate store information
• Review content before publishing
• Comply with Shopify's Terms of Service
• Not use the app for illegal or deceptive purposes
• Not reverse engineer or redistribute the app

7. Availability

We strive for high availability but do not guarantee uninterrupted access. Maintenance, updates, or external factors may cause temporary unavailability. We are not liable for losses resulting from service interruptions.

8. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages including loss of profits, data, or goodwill. Our total liability shall not exceed the amount paid in the 12 months preceding the claim. The app is provided "as is" without warranties of any kind.

9. Intellectual Property

The app and its features are owned by BrandUp Factory GmbH and protected by intellectual property laws. AI-generated content created for your store becomes your property upon generation.

10. Termination

We may suspend or terminate access for terms violations or at our discretion. You may terminate by uninstalling from Shopify. Upon termination, your data is deleted per our Privacy Policy.

11. Governing Law

These terms are governed by German law. Disputes are subject to the exclusive jurisdiction of courts in Hamburg, Germany.

12. Changes

We may modify these terms at any time. Changes will be posted here with an updated date. Continued use after changes constitutes acceptance.

13. Contact

BrandUp Factory GmbH · info@brandupfactory.com · brandupfactory.com